Isn’t it frustrating to receive a message from us that your IMEI # could not be located? Some people do find this somehow inconvenient and it saddens us to receive this message also. FreeUnlocks only wants to deliver an A+ Service and NO UNLOCK code is not an option for us.
The IMEI # does come back as not found is caused by the following mistakes.
Incorrect inputting of IMEI #
This will greatly affect the process of generating an unlock code because the IMEI # is hooked up from the database of the unlock tool and every mobile phone has a unique IMEI # that is specifically designed to that particular mobile device.
Incorrect Unlock tool
This will also affect the process in generating the unlock code because every unlock code is being generated from a database of the specific manufacturer or service provider. For example, if you have a HTC phone, you cannot use an unlock tool for BlackBerry phones because HTC’s IMEI is unavailable on BlackBerry’s database. Likewise, you cannot use an unlock tool from AT&T if your phone is locked to a T-Mobile Network.
On this article these are some hints of which are the best option to choose to avoid the message “Your IMEI # could not be located.”
Know the Manufacturer of your phone.
Knowing one’s manufacturer is the best key in order to have a successful unlock code. There is a 99% chance that we can locate your IMEI # if you will choose to unlock by a manufacturer’s unlock tool because your unlock code is being generated via manufacturer’s unlock tool.
Give an accurate IMEI #.
An IMEI is your International Mobile Equipment Identity, A unique 15 digit codes used to identify an individual mobile station to a GSM or UMTS network. The IMEI number provides an important function; it uniquely identifies a specific mobile phone being used on a mobile network.
Tips on how to locate your IMEI:
- Dial *#06# from your dialler
- locate it under the battery
Know what is the correct unlock tool to choose.
Choosing a correct unlock tool, you can rest assure that your IMEI # will be found and our system will generate an unlock code for sure.
Know the service provider in which your phone is currently locked to.
This is will help the support team in case the IMEI # comes back as “not found” using the manufacturer’s database. This serves as a backup feature.
Contact support@freeunlocks.com in case you have enquiries or if you need help to get the correct unlock tool.
We would be happy to help you direct to a correct link; all we have to do is to provide us with your brand/model, your 15 digit IMEI #, the country and service provider in which your phone is currently locked to. The information given will give us a hint on how to proceed and how to proceed to the correct unlock tool.
In case your IMEI # come back as “Not Found” below are some guidelines for some specific models and hints how to have a successful unlock code.
Manufacturer |
Model |
Country and Carrier it is currently locked to |
Unlock tool |
Samsung | Galaxy Note 4G | AT&T USA | Samsung USA Factory Code |
Galaxy S 2 | AT&T USA | Samsung USA Factory Code | |
Galaxy S 2 Skyrocket | AT&T USA | Samsung USA Factory Code | |
Focus Flash | AT&T USA | Samsung USA Factory Code | |
Focus S | AT&T USA | Samsung USA Factory Code | |
Nexus | AT&T USA | Samsung USA Factory Code | |
Samsung | Almost All Models not listed Above | AT&T USA | AT&T Unlock Tool |
Samsung | Any GSM models | Any carriers in Europe | Samsung Europe |
Samsung | Any GSM models | Any Carriers in Canada | Samsung Canada |
Samsung | Any GSM Models | Any Carriers in Asia | Samsung Asia |
HTC | All GSM Supported | All Carriers | HTC |
Motorola | Almost all Motorola units supported (Except those are mentioned below) | Any Carriers | Motorola Database Unlock Tool 1 |
Motorola | ATRIX, ATRIX 4G, ATRIX 2 A1200, A1200E, A1200R, A1210 A1600, A1680 A1800, A1890 A3000, A3100 A6188, A6188+, A6288, A668 A728, A732, A760, A760i, A768, A688i, A780, A780G A810, A840, A853, A860, A956 AURA R1, Begonia, Defy, Defy Plus Droid 3 E1, E11, E2 E375, E380, E398 E6, E680, E680G, E680i, E6E, E8 EM30, EM325, EM330, EM35, EX128 JADE K1, K1i, K3 L6i, L7, L800t MB200, MB300, MB501, MB502, MB511, MB520, MB525, MB860, MB865 ME501, ME511, ME600 MG1, MPX, MS500W MT710, MT716, MT720, MT810 Nemo W PS Tool, PZ409 Q11, Q8, Q9H R1 T189, T2288 T720, T720i, T722i U6, U9 V150, V171, V188, V220, V226, V235, V3, V300, V303, V303P, V360, V360i, V3688, V3i, V3RE, V3X, V3XX, V400P V500, V501, V551 V6, V60, V600, V600i, V60i, V635, V66, V66 HK, V66 HKCS, V66 PRC, V70, V750 V8, V8 2G, V80, V8088 V9, V998++, V998c VE538, VE66, VE66 LX, VE70, VE75, VU20 W7 XT610, XT701, XT702, XT711, XT720, XT800, XT800w, XT806, XT862 Z3, Z6, Z8, Z8m, ZN200, ZN300, ZN5, ZN50 |
Any Carrier Supported | Motorola Database Unlock Tool 2 |
LG | Any GSM Model Supported | Any GSM Carrier | LG Unlock Tool |
BlackBerry | Any GSM Model Supported | Any GSM Carrier (Note that if the GSM carrier is unavailable, contact support@freeunlocks.com ASAP) | Blackberry Unlock Tool |
Sony Ericsson | Any GSM Models Supported | Any Carriers | Sony Ericsson Unlock Tool |
Huawei | Any GSM Models Supported | Any Carriers | Huawei Unlock Tool |
If you are unsure what options to choose, contact support and we will get back to you as soon as possible. We do have an estimated turnaround response time of 8-24 hours daily, Monday to Friday we are available in case you might be needing support.
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